Shipping Policy
Thank you for shopping with Radha Fashions. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing your order.
- Order Processing Time
All orders are processed within 1 to 3 working days after successful payment confirmation. Custom stitching and made-to-order products may require additional processing time depending on the design and work involved.
- Delivery Time
- Standard delivery within India usually takes 3 to 7 working days after dispatch.
- Custom stitched or designer orders may take 7 to 15 working days depending on customization requirements.
- Delivery timelines may vary during festivals, public holidays, weather conditions, or courier delays.
- Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be offered on selected products or promotional offers.
- Additional shipping charges may apply for remote locations or heavy parcels.
- Order Tracking
Once your order is shipped, tracking details will be shared through WhatsApp, SMS, or Email. Customers can track their shipment using the tracking number provided.
- Delivery Partners
We use trusted courier and logistics partners to ensure safe and timely delivery of your orders.
- Address Information
Customers are requested to provide complete and accurate shipping details including full address, landmark, pin code, and mobile number. Radha Fashions will not be responsible for delays or failed deliveries due to incorrect information provided by the customer.
- International Shipping
Currently, international shipping availability may vary depending on location and product category. Additional shipping and customs charges may apply for international orders.
- Delayed or Failed Delivery
While we try our best to deliver orders on time, certain situations beyond our control such as courier delays, weather conditions, strikes, or transportation issues may affect delivery timelines.
- Damaged Package
If the package appears damaged at the time of delivery, customers are requested to record an unboxing video and contact us immediately within 24 hours of receiving the order.
- Contact Us
For any shipping-related queries, customers can contact us:
Radha Fashions
Phone: +91 7532999585/ +91 7683048487
Email: radhafashionbt@gmail.com
Address: 72 Ground Floor, Gali no 1 Saidulajaib Saket, New Delhi – 110030